you would think in this day and age of skype, fax, email, phone that they would be able to get answers in seconds.
also the other thing that they fail to do is keep their clients informed as to how things are proceeding.
yet they treat their clients in the same way as chewing gum stuck to the bottom of their shoes, with annoyance
for having the temerity to phone up and enquire how far they have progressed.
do you think they will ever come out of their little world of coffee houses and stove pipe hats.

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